France: Case Studies
- Daikin Europe NV
- As its European market grew, Asia-based air-conditioner manufacturer Daikin wanted to improve its customer service levels and maintain leaner inventory levels. EDS worked with the company to implement a Pan-European solution that unites production units with both suppliers and customers to ensure faster, more cost-effective delivery.
- DHL Network Global
- Equipped with aging and non-integrated technologies, the daily management and tracking of hundreds of flight and truck movements worldwide had become costly and inefficient for DHL. EDS upgraded the infrastructure and implemented a new, fully integrated solution based on a number of best-in-class air and road transportation applications.
- French Departmental Firefighting and Aid Departments
- The county of Vendée realized that to expand its emergency reach and responsiveness, it needed to modernize its manual call management system.
- Government Department
- When a government department wanted to launch a massive, multiyear transformation program, EDS helped realign a complex IT architecture into a best-in-class modernized service tower-based infrastructure – improving productivity, enhancing performance and generating substantial savings.
- International Air Transport Association
- The International Air Transport Association's (IATA's) aging Cargo Account Settlement System (CASS), running on outdated technologies and disparate platforms in multiple countries, was becoming increasingly difficult to manage and use.
- International Materials Data System (IMDS)
- With environmental concerns a priority, many countries require automobile manufacturers to keep close track of all materials used in production. Lack of a standard, however, made information exchange difficult. EDS stepped up to the plate, creating a materials management system accessible across the supply chain – and across the globe.
- Komatsu Europe International
- A new claims and warranty system relying on .NET architecture helped one of the world’s leading construction equipment companies complete its transition from an outdated mainframe infrastructure to a next-generation enterprise environment.
- Leading European Car Manufacturer
- To cut costs and ensure a consistent response to vehicle problems, this manufacturer turned to EDS for help implementing a single continentwide customer-service operation.
- Société Générale
- With offices and operations around the world, French financial services leader Société Générale banked on information technology to create vital links – and to improve its business performance.